Expert services for supply chain excellence
Implementing enterprise solutions calls for expertise, methodology and a commitment to your success. We work closely with your team to understand the challenges, objectives and practical scope of the work.
Software distribution and value-added services
Discuss Kinaxis Maestro, PlanetTogether APS and QAD Adaptive ERP alongside solution architecture, licensing requirements and the right combination of capabilities. Confirm product access, commercial terms and vendor support in the agreed proposal.
Maintenance, support and continuous improvement
Plan technical support, updates, upgrades and ongoing optimisation around your operating needs. Scope, service hours, escalation routes and responsibilities are agreed for each engagement.
WHAT WE OFFER
Expert services that add value
Technical Support
Troubleshooting, health checks and escalation appropriate to the agreed service.
Updates & Upgrades
Impact assessment, pre-update testing and post-update validation.
Ongoing Optimisation
Performance reviews, user adoption and configuration improvements.
Architecture Guidance
Solution design and integration decisions around your operational needs.
Licensing Evaluation
Align product scope and licensing requirements with the proposed solution.
Data Migration
Assessment, cleansing, mapping, validation and reconciliation.
Three complementary enterprise solutions
Kinaxis Maestro
Real-time planning, scenario simulation, and end-to-end visibility for manufacturers operating in fast-changing environments.
Explore the solution
PlanetTogether APS
Optimised capacity, reduced bottlenecks, and improved production flow. Explore production schedules that reflect your operational constraints.
Explore the solution
QAD Adaptive ERP
A modern, flexible ERP platform built to support complex manufacturing operations.
Explore the solutionImplementation and knowledge transfer
- 01
Assess
Business analysis, requirements gathering and process mapping.
- 02
Design
Project roadmap, resource planning, risks and solution design.
- 03
Deploy
System configuration, data migration, integration and validation.
- 04
Knowledge Transfer
Role-based training, documentation and practical working scenarios.
- 05
Continuous Improvement
Performance reviews, optimisation and planning for updates.
Frequently Asked Questions
How long does implementation take?
The plan depends on the solution, number of sites, integrations, data and user readiness. Initial assessment establishes a timeline specific to your requirements.
Do you offer remote support?
Discuss remote assistance and on-site needs with our team. The supported channels, service hours and escalation arrangements are defined in the service agreement.
How do you protect customisations during upgrades?
Review vendor-recommended extension methods, documented interfaces and regression tests. Upgrade impact is assessed for the specific configuration.
What training options are available?
Role-based workshops, remote sessions, documentation and learning materials can be discussed as part of the project plan.